Frequently Asked Question

Please read our FAQ before sending us message.

In how many days i will receive my order?

Your order will be delivered within 5–10 working days, depending on your delivery location and courier service.

You can cancel your order within 24 hours of placing it, as long as it is not a customised or personalised product.
👉 Customised products once placed cannot be canceled or refunded.

Yes, absolutely. We use secure and encrypted payment gateways, and all your personal details are kept confidential and protected.

If your payment fails, please retry after some time or choose a different payment option. If the amount is deducted but your order is not confirmed, it will be automatically refunded within a few working days.

Our courier partner will make multiple delivery attempts. You can also track or reschedule your delivery using the tracking link shared after dispatch.

OR MAIL US AT: 

hello@theowltlet.com

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